- More than 5 + years of experience in managing the administration of SysTrack analytics and automation tools.
- Knowledge of Configuring and Hands on Lakeside SysTrack (Profile Configuration/DEX pack/Groups/View/Roles/Assignments/Automation)
- Engage in the development, customization, deployment, and optimization of automation solutions.
Experience with Lakeside software (Systrack) will be a significant advantage.
- Good Knowledge on Surveys and Engagement
- Proactively monitor the alarms and alerts from Lakeside SysTrack and Integrating with ServiceNow
- Configuration of the toolset and creation of Dashboards to demonstrate specific metrics.
- Produce Reports to demonstrate investigations / issues.
- Undertaking performance monitoring, tuning, fault diagnosis, incident and request resolution.
- Proven Experience of working with SQL query and PowerShell scripting
- Develop and maintain Python and PowerShell scripts to automate manual tasks and workflows.
- Collaborate with cross-functional teams to understand automation needs and requirements.
- Emphasize and maintain the highest standards of security in all automation tasks to protect sensitive endpoint data.
- Engage in the development, customization, deployment, and optimization of automation solutions.
Experience with Lakeside software will be a significant advantage.
- Continually stay updated with the latest trends in scripting languages, endpoint automation tools, and industry best practices.
- Creating and Using SysTrack dashboard to provide the analytical results
- Configurations and rules for capturing Data from the endpoints
- Strong analytical, troubleshooting, and problem-solving skills.
- Commitment to IT security best practices, particularly in the realm of endpoint management.
- Develop and interpret dashboards, ensuring they provide transparent insights and are user-friendly.
Secondary responsibility
- Excellent communication skills, both written and verbal
- Provide timely solution on the issue escalated.
- Good knowledge of Windows operating system Windows server OS.
- Understanding on Azure Cloud and the concepts.
- Good understanding of Computer Hardware and its computing resources for analytics.
- Should Coordinate facilitate product and feature trainings updates knowledge sharing
- Should poses end to end knowledge in as per Industry Best Practices
- Monitoring of End User Device Estate.
- Facilitating in the integration of other 3rd party software.
- Relevant certifications in scripting or automation.
- Knowledge in code versioning, documentation tools, and best practices.
- Experience or familiarity with Lakeside software is a major plus.
- In-depth understanding of deployment methodologies and testing frameworks.
- Capability to develop, interpret, and optimize dashboards.
- Capable to use statistical techniques to identify trends and patterns in the data.
📌 Systrack Engineer (Noida)
🏢 Locuz
📍 Noida
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