Key Responsibilities 1 Customer Support - Respond to customer inquiries via live chat providing accurate and helpful information - Resolve customer complaints and issues in a timely and professional manner - Escalate complex issues to senior support agents or technical teams 2 Communication - Engage with customers in a friendly empathetic and skilled manner - Provide product information troubleshooting tips and solutions 3 Issue Resolution - Troubleshoot and resolve technical issues - Follow up with customers to ensure issues are resolved 4 Documentation - Document customer interactions and feedback - Update CRM or support software with customer information and issue resolution details 5 Performance Metrics - Meet chat response time resolution rate and customer satisfaction targets Age limit- 18-32 years only Only Freshers candidates can apply For more information contact our HR Aleena 91 (phone hidden) Job Types Full-time Permanent Fresher Pay 19 038 72 - 34 337 67 per month Schedule Day shift Morning shift Night shift Weekend only Work Location In person

📌 Chat Support Executive (Karnataka)
🏢 ElectroWeb Solution
📍 Karnataka