Company Description General Analytic Support is a trusted strategic partner providing comprehensive staffing and process outsourcing solutions tailored to drive business efficiency and growth With expertise in international staffing and business process outsourcing we support organizations in achieving operational excellence while optimizing costs Our ISO IEC 27001 2013 certification underscores our commitment to data security and process integrity As an extension of your team we take a collaborative approach to deliver seamless backend support Specializing in retail industry operations we handle backend services for multiple retail clients ensuring streamlined processes accurate inventory management and exceptional customer service Join us in shaping innovative solutions for dynamic retail environments Please read the JD before applying Responsibilities Manage assigned projects by organizing and leading teams to ensure effective completion and quality outcomes Supervise and handle a team of at least 20 members fostering collaboration and accountability Identify opportunities for improvement in existing projects and implement process enhancements Communicate effectively with clients to assess needs resolve issues and ensure satisfaction Adhere to established reporting standards and processes to maintain project compliance and transparency Handling backend activities Cataloguing Inventory Pricing listing of items Ecommerce platforms such as Shopify lightspeed or similar portals Preferred Qualifications Bachelor s or Master s degree in Operations Management Business Administration or a related field Minimum of 3 to 4 years of experience in an operations management role with a proven track record Strong leadership and interpersonal skills with a proactive approach to responsibility and prioritization Excellent verbal and written communication abilities Proficiency in preparing reports Management Information Systems MIS and data visualization Advanced knowledge of Microsoft Excel and familiarity with MS Office tools Client Coordination Serve as the primary point of contact for retail clients handling queries and resolving issues Client communication is the major part to handle in this role Collaborate with clients to gather requirements and provide actionable insights Identify inefficiencies in backend processes and recommend improvements Implement best practices to streamline operations and enhance client satisfaction We are seeking candidates with experience in client communication within the US market Preferred Qualifications Graduate Postgraduate In any field Master s Degree Analytical and deep dive skills to evaluate accuracy Excellent written and oral communication skills Fluency in preparation of reports MIS data visualization Prior experience in Excel MS office tools Key Competencies Retail domain expertise High attention to detail Customer-oriented mindset with a proactive approach Ability to work collaboratively with teams Job Type Full time Pay 500 000 00 - 800 000 00 per year Ability to commute relocate Andheri Mumbai Maharashtra Reliably commute or planning to relocate before starting work Required Application Question s How soon can you join Do you have experience specifically communicating with US clients Experience Microsoft Excel 4 years Required Overall 3 years Required Client communication 1 year Required Shopify or similar tool 1 year Required Work Location In person

📌 E-commerce Operations Manager (Maharashtra)
🏢 D Analytical Support
📍 Maharashtra