Diploma in Front Office is a 6months to 2 years full time diploma course or relevant experience or graduate in any field with experience 2 to 8 years Responsibilities Greet clients and visitors with a positive helpful attitude Reporting to management and performing administrative duties Assisting with a variety of administrative tasks including copying faxing taking notes and making travel plans Preparing meeting and training rooms Answering phones in a professional manner and routing calls as necessary Assisting colleagues with administrative tasks Scheduling and confirming appointments meetings and events Manage office maintenance bills utility bills other monthly expenses Handling basic inquiries and sorting mail Copying scanning and filing documents Excellent written and verbal communication skills Monitoring office supplies and ordering replacements Keeping the reception area tidy and observing professional etiquette Performing other administrative tasks if required Provide immediate solution for customer s all concerns and queries Gives technical support in person by email and phone Follows-up in a timely manner to voicemail and email requests from management peers and other internal and external customers Identifying areas for improvement and communicating these issues as well as possible solutions to upper management Participates in scheduled Sales Conference calls Manage attendance of all office staff service engineers Assign engineer to attend complaint Informed to all engineer before one or two days about service calls Taking complaint of client and update in Google sheet Manage service engineer s tours travel bills other allowances vouchers etc Making sure to collect all the vouchers bills submit it to the head office as per company rules timelines Responsible for overseeing all service coordination and administration work Making service quotations and all invoice related to service Discussing spare parts needs with service engineers Manage good relation team spirit between office staff maintain a healthy positive environment all the time Provides feedback of every team member to head office whenever required Willingly able travel to assigned territory to visit customers if required Work with cooperation flexibility and dependability Kolkata

📌 Front Office Executive (West Bengal)
🏢 Stefab India
📍 West Bengal