Collab - Contact Centre Required Skills Must Have and should meet all the below standards for qualifying to this role o Installation of UCCE components such as ICM CVP CUIC Finesse CCMP VVB CUSP o Configuration of UCCE components o Consulting skills with excellent verbal and written communication and presentation skills o Basic Troubleshooting Design skills of UCCE Components and Call flow Desired Skills Good to have as value add to this role o Overall High level Design Knowledge on UCCE Technology o Solid knowledge on Call flow of CVP Deployment model Education Additional Certification s o Bachelors Master Degree o CCNA CCNP or CCIE Certifications