We are looking for a Customer Care Service to join our team Tele Performance The role offers - 23500 - 28000 and involves managing customer calls delivering outstanding customer service related to BPO - Join us for a great work environment with various opportunities for growth opportunities Key Responsibilities - Manage incoming and outgoing calls in a professional manner - Respond to customer inquiries complaints and concerns with a problem-solving mindset - Log customer interactions and track follow-ups - Offer timely and relevant solutions to resolve customer issues - Collaborate with team members to escalate and address more complex concerns - Meet key performance metrics including call handling time customer satisfaction and resolution rates Job Requirements - The minimum qualification for this role is 12th Pass and 0 - 0 5 years of experience - The role involves resolving customer complaints providing right information and escalating complex problems to the relevant department when needed - Candidates must be open to a 6 days working week during the Rotational shift ref updazz com

📌 Customer Care Service Role (0-6 Yrs) Mumbai (after-sales/customer Service)
🏢 Recruitment
📍 Mumbai