Key responsibilities Customer Service Act as the first point of contact to handle customer inquiries complaints and requests via phone email or in person Sales and Acquisition Find and acquire new customers through open market sales telecalling or following up on leads Product Promotion Introduce and promote the NBFC s loan products such as unsecured business loans to potential and existing customers Relationship Management Build and maintain solid relationships with customers to ensure satisfaction and retention Target Achievement Work to achieve sales targets and contribute to the business s growth Compliance and Documentation Ensure all sales and customer interactions comply with regulatory requirements and company policies Maintain customer records and update the CRM system Required skills and qualifications Communication Excellent verbal and written communication skills are essential for interacting with customers Customer Interaction A friendly patient and empathetic approach to customer service Sales Aptitude Willingness to engage in sales activities and meet sales goals Education Typically requires a graduation degree Experience NBFCs Nidhi or insurance is often preferred but freshers may be considered Technical Skills Basic computer and CRM system knowledge Job Types Full-time Permanent Fresher Pay 10 000 00 - 18 500 00 per month Benefits Health insurance Provident Fund Work Location In person