Responsibilities:
- Experience in Desktop Support and End-User Computing
- Hands-on experience providing hardware support using ticketing and access tools
- Positive knowledge of Windows OS, MS Office, Outlook, VPN connectivity and hardware/software troubleshooting
- Experience in user account management, password resets, Active Directory and printer support
- Basic understanding of network connectivity, email configuration and remote troubleshooting techniques
- Strong communication, customer service and incident management skills with the ability to resolve issues within SLA.
📌 Desktop Support Engineer (Tiruchirappalli)
🏢 Inspirisys
📍 Tiruchirappalli
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