Purpose/Objective

The Shantigram Cluster Lead is responsible for overseeing the strategic and operational aspects of administrative functions, with a strong focus on enhancing & sustaining employee experience at corporate offices.
This role involves driving the efficient delivery of services, managing facilities, and enforcing policies to foster a productive function.
This role will ensure meeting the compliance with standards, project management to oversee the setup and transition of recent office spaces, to aligns with organizational goals and ensuring standardization.

Key Responsibilities of Role
- Drive initiatives to improve the employee experience, ensuring that administrative services and facilities support employee needs.
Regularly gather feedback to create an employee-friendly and supportive environment.
- Ensure all admin services comply with internal standards & compliance, legal regulations, and organizational policies.
Oversee audits and ensure continuous compliance to support an efficient workplace.




- Adhere to the Admin governance framework and ensure all service processes follow the SOP.
- Analyse audit findings with regards to service operations and collaborate with the concerned stakeholders to develop effective action plans for mitigating risks / gap identification - Ensure a robust service partner bill settlement process which includes bill processing and pay-out as per agreed SLAs - Conduct operational reviews from time to time and ensure smooth service delivery and adherence to defined SLAs for all services - Ensure data management & related analysis; Reporting and spend analysis to monitor and drive department trends.
- Identify areas for process improvement across admin functions.
Implement new strategies, tools, and technologies to streamline operations and improve service delivery.
- Identify areas within admin function which could be automated/ integrated with technology and collaborate with the relevant stakeholders to plan and deploy thes

📌 Lead - Shantigram Cluster (Ahmedabad)
🏢 Adani Group
📍 Ahmedabad