13 Aug
|
99Logos
|
Nashik
Job description :
We are seeking a candidate for the position of a Senior Sales Executive who will be responsible for handling various communication tasks, including receiving and making calls, sending emails, and engaging in chats with clients. The primary focus of this role is to interact with clients professionally and courteously, providing effective communication and assistance as required.
Responsibilities:
- Receive and make phone calls to address client inquiries, provide information, and assist with resolving issues.
- Compose and send professional emails to clients, ensuring clear and concise communication.
- Engage in live chats with clients to address their queries, provide guidance, and offer support.
- Interact with clients in a friendly and professional manner, building rapport and maintaining positive relationships.
- Actively listen to clients' needs and concerns, demonstrating empathy and understanding.
- Provide accurate and relevant information to clients, ensuring their satisfaction and resolving any issues promptly.
- Maintain detailed records of client interactions, including call logs, email correspondence, and chat transcripts.
Note: 99Logos follows a 2-year employment bond (lock-in period). Candidates who are genuinely interested in building a long-term career with the company are welcome and encouraged to apply. For senior-level positions, candidates should demonstrate solid learning agility, adaptability, and the ability to quickly understand and adjust to the requirements, processes, and working environment of the role.The selected candidate will be required to complete an initial 7-day training and evaluation period before being considered for the next stage of employment. During this period, the candidate will work closely with the team, understand the company’s workflow, learn the required processes, and demonstrate their skills, discipline, communication, and ability to work effectively within the team.
Skills:
- Excellent commun
📌 Senior Sales Executive (Nashik)
🏢 99Logos
📍 Nashik