Are you a seasoned professional with a passion for transforming businesses through innovative technology solutions We are currently seeking a highly skilled and motivated individual to join our team as a Microsoft Dynamics 365 Consultant About the Role In this role as an Integration Analyst you will Work closely with other Business Systems Analysts Sales Professional Services Customer Support Tax Research Customers and Prospects Review and analyze existing integrations and business processes and develop approaches for improving or further leveraging these systems Accountable for ongoing support of our Indirect tax automation solution for MS Dynamics 365 AX-2012 and MS-GP Provide Tier 2 support Participate in all phases of the Solution Delivery Life Cycle including planning requirements definition solution design and test plan execution Complete applicable project-related documentation including design specifications application test plans test cases and scripts as well as release notes and user guides Work closely with the Product development and other Application Management teams for continuous product improvements Contribute to the technology roadmap for Microsoft business applications and systems Provide deep MS Dynamics 365 AX-2012 and MS-GP domain know-how and act as an expert at Thomson Reuters for transaction tax solutions and coordinate with other functional areas within the ONESOURCE Indirect Tax Global Application Suite to ensure a full end-to-end Integration solution Perform detailed analysis of business integration with MS Dynamics AX modules feasibility and integration support Follow product into the field to ensure customer success providing business and data integration expertise to customers partners and internal professional services personnel as needed Assist in providing 2nd level support and training to Customer Support Professional Services and integration partners Analyzes customer problems of high complexity assesses scope of impact Mitigates customer impact of issues and defines reviews and executes work arounds Identifies options for problem resolution and initiates action engages others as appropriate and escalates as required Provides advice or training to users about the application systems functionality correct operation or constraints and corrects user faults Has in-depth knowledge of a technical discipline or area and provides subject matter expertise Conducts root cause analysis and correlation of other system and or application problems of high complexity Works on medium to large moderately complex projects issues that require increased skill in multiple technical environments and disciplines Prepares status updates for customer problems or projects Regularly communicates and shares knowledge with rest of the team Shift Timing 4pm IST to 1am IST Work Mode Hybrid About You You re a fit for the role of Integration Analyst if your background includes Bachelors Masters education in Computer Science Business Administration and or related field At least 4-7 years of relevant experience in professional services consulting firm in a client facing role In depth knowledge about Microsoft ERP products preferably Dynamics 365 business processes P2P O2C etc and have strong analytical acumen Valuable knowledge of Global Indirect taxes such as GST VAT Sales tax and Use tax is plus Familiar with automated testing tools agile methodology JIRAADO and prior experience with product development an added advantage Ability to communicate collaborate effectively with clients management and project teams Excellent analytical problem solving and decision making skills Ability to effectively manage multiple priorities simultaneously Ability to work with a moderate level of supervision 2 full implementation life cycles either as BSA or consultant preferably including International VAT deployments Strong analytical and design skills Extensive hands-on application configuration and design experience Previous work experience within a software company a plus other ERP system experience is a plus Background in accounting fundamentals is a plus Background in accounting fundamentals is a plus Excellent communication and presentation skills in interacting with management and communicating functional vision to both internal and external constituencies Strong customer-facing experience and skills Strong organizational and planning skills Strong desire to learn highly self- motivated Ability to multi-task and work under tight deadlines in a fast-paced workplace Possesses a professional and cooperative attitude Self- starter who works well both independently and on a team Previous experience or knowledge of working with ONESOURCE Indirect Tax Determination Sabrix is a plus Previous work with US Sales and Use tax is a plus LI-GS2 What s in it For You Hybrid Work Model We ve adopted a flexible hybrid working environment 2-3 days a week in the office depending on the role for our office-based roles while delivering a seamless experience that is digitally and physically connected Flexibility Work-Life Balance Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance Career Development and Growth By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing Culture Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more We live by our values Obsess over our Customers Compete to Win Challenge Y our Thinking Act Rapid Learn Fast and Stronger Together Social Impact Make an impact in your community with our Social Impact Institute We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance ESG initiatives Making a Real-World Impact We are one of the few companies globally that helps its customers pursue justice truth and transparency Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions We serve professionals across legal tax accounting compliance government and media Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news We are powered by the talents of 26 000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them Sound exciting Join us and help shape the industries that move society forward As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law More information on requesting an accommodation here Learn more on how to protect yourself from fraudulent job postings here More information about Thomson Reuters can be found on thomsonreuters com