Job Title Assistant Manager - Regional Process Engineering Productivity Function Operations Reports To Manager - Regional Process Engineering Productivity Location Region Travel Required 25 50 75 About DHL Blue Dart Express India At Blue Dart we go beyond delivering shipments we deliver trust precision and excellence As India s most reliable express logistics provider we empower commerce by reaching over 56 000 locations across India and connecting to 220 countries through our global DHL network Backed by the strength of DHL Group we bring together international standards with deep local expertise Our dedicated Boeing freighter fleet 12 000 vehicles and best-in-class service ensure time-definite delivery that businesses and customers count on every day We are proud to be consistently ranked among India s Top 100 Great Places to Work and recognized as part of the DHL Group s Top Employer certification across multiple regions Being an Employer of Choice is not just a goal it s a fundamental part of who we are We are committed to creating a workplace where people feel valued empowered and proud to belong If you re looking to join a purpose-led people-first organization that shapes India s supply chain with integrity and care Blue Dart is where you belong Position Overview The Assistant Manager - Regional Process Engineering Productivity supports the execution of process engineering productivity improvement and standardization initiatives across regional operations The role is execution-focused and works closely with operations teams to implement defined process improvements productivity enhancements and safety initiatives across hubs delivery centers and surface-linked operations Job Purpose To support regional operations by executing process engineering initiatives that improve productivity service quality safety and operational consistency using structured industrial engineering and data-driven improvement approaches Key Roles Responsibilities Process Mapping Standardization Support end-to-end process mapping across regional operational activities including first-mile hub surface interface and last-mile operations Assist in documenting and updating Standard Operating Procedures SOPs to ensure process uniformity across locations Support identification of inefficiencies rework and non-value-added activities through structured observation and data collection Productivity Workflow Optimization Assist in conducting time and motion studies to improve throughput and reduce handling time Support implementation of optimized workflows layouts and manpower deployment models Track productivity metrics at site level and support improvement initiatives Ergonomics Safety Service Quality Support ergonomic assessments and implementation of safer work practices across operational sites Assist in safety audits risk identification and closure of corrective actions Ensure process improvements are aligned to service quality shipment integrity and TAT requirements Cost Efficiency Resource Optimization Support identification of cost-reduction opportunities through process simplification and productivity improvement Assist in tracking benefits realization from implemented process changes Support data collection for cost-to-serve and efficiency analysis Technology Automation Enablement Support rollout and adoption of process improvement tools automation aids and digital solutions Coordinate with IT vendors and operations teams during pilots and deployments Assist in monitoring adoption effectiveness at site level Performance Monitoring Governance Collect and maintain operational data related to productivity efficiency and safety Support preparation of MIS dashboards and reports for regional reviews Escalate deviations execution gaps and risks to the Manager for corrective action Capability Building Stakeholder Engagement Support training and awareness sessions on SOPs productivity tools and process changes Act as a process support resource for site operations teams Coordinate with cross-functional stakeholders for smooth execution of improvement initiatives Qualifications Experience Education Essential Bachelor s degree in Industrial Engineering Mechanical Engineering Operations Logistics or Supply Chain Management Preferred Postgraduate qualification or diploma in Operations Industrial Engineering or Logistics Experience 5-7 years of experience in process engineering productivity improvement operations excellence or similar roles Exposure to express logistics courier e-commerce or other high-volume service-driven operational environments preferred Hands-on experience supporting time motion studies SOP execution and site-level productivity initiatives Skills Capabilities Core Technical Skills Process documentation and SOP execution Productivity and time-motion analysis support Operational data analysis and MIS Site-level process implementation and follow-through Behavioural Competencies Strong execution discipline and attention to detail Analytical and problem-solving mindset Effective coordination with site and regional teams Ability to work in field-intensive rapid-paced environments Clear communication and structured reporting Key Performance Indicators Sr No KRAs KPIs 1 Process Execution Timely implementation of defined process improvements 2 Productivity Improvement Measurable productivity gains at site level 3 SOP Compliance Adoption and adherence to standardized processes 4 Safety Ergonomics Reduction in process-related safety deviations 5 Data Accuracy Accuracy and timeliness of productivity and process MIS 6 Capability Enablement Training coverage and on-ground adoption Why join DHL Blue Dart When you join us you re not just taking a job you re becoming part of a purpose-led movement that s reshaping the future of logistics across India and the world At Blue Dart we don t just deliver parcels we deliver excellence innovation and opportunity every day Here s what makes us stand out Great Place to Work Certified a testament to our people-first culture inclusive environment and commitment to your growth and well-being Competitive pay and performance-linked rewards that truly recognize your impact Structured learning global exposure and on-the-job coaching to help you grow faster than ever Best-in-class benefits from comprehensive medical cover including optional parental care to financial wellness and generous time off A culture that celebrates diversity innovation and bold thinking where your voice is heard and your contributions matter Global career paths across the DHL Group opening doors to opportunities in 220 countries and territories The pride of working with India s most awarded logistics brand trusted by millions and driven by purpose This is your chance to do meaningful work build a career without borders and thrive in a company that s not just a logistics leader but a Great Place to Work Come grow with us Disclaimer At Blue Dart Express Limited all recruitment is conducted through a fair transparent and merit-based process aligned with our commitments to Human Rights and Diversity Equity Inclusion Belonging DEIB Blue Dart does not request or accept any fees deposits or payments from candidates at any stage of the recruitment or onboarding process Any such request is fraudulent and unauthorized Blue Dart shall not be responsible for any loss arising from such fraudulent activity For verification candidates may write to bdjobs bluedart com