About the Role Rupeek is looking for experienced and customer-focused Relationship Managers - Gold Loan to manage gold loan sourcing customer acquisition and relationship handling The role requires robust expertise in gold appraisal valuation and end-to-end gold loan operations Key Responsibilities - Source and manage gold loan customers through branch walk-ins and referrals- Conduct accurate gold appraisal and valuation as per company standards- Explain loan products interest rates tenure and repayment terms to customers- Ensure compliance with KYC documentation and regulatory requirements- Build and maintain strong customer relationships to drive repeat business- Coordinate with operations and credit teams for smooth loan disbursement- Achieve monthly targets for disbursement revenue and customer acquisition- Handle customer queries renewals and closures efficientlyRequired Skills Experience - 1-8 years of experience in Gold Loan Gold Appraisal Valuation- Strong knowledge of gold purity testing weighing and valuation techniques- Experience with NBFCs banks or fintech gold loan businesses preferred- Good communication and customer-handling skills- Basic computer knowledge and familiarity with loan processing systemsPreferred Candidate Profile - Background in gold loan sales operations or appraisal- Customer-oriented with a target-driven mindset- Willingness to work in a fast-paced performance-driven environment ref updazz com