Are you a dynamic and customer-oriented individual with proficiency in English and Hindi Delights Marketing Solutions DMS is seeking a talented Customer Service Executive to join our team As a Customer Service Executive at DMS you will be responsible for providing exceptional service to our clients and customers Key responsibilities 1 Handling customer inquiries and resolving issues in a professional and timely manner 2 Communicating with customers via phone email and chat to ensure their needs are met 3 Managing customer accounts and updating information as needed 4 Collaborating with other team members to ensure a seamless customer experience 5 Providing product information and recommendations to customers 6 Monitoring customer feedback and addressing any concerns or complaints 7 Assisting with product returns exchanges and refunds as necessary Job Types Full time Permanent Pay 21 000 00 - 30 000 00 per month Benefits Health insurance Provident Fund Work Location In person