Minimum qualifications Bachelor s degree or equivalent practical experience 4 years of experience in an applied research setting e g product or academic or similar Preferred qualifications 4 years of experience within UX Human-Computer Interaction or design research with focus on applied research in product development context Experience with research design applying qualitative research methods including usability studies surveys contextual inquiry research through design with participatory design and generative approaches Understanding of different methods and ability to discern and adapt based on product phases Ability to distill findings into actionable insights and a strength in formulating problems and research questions Ability to work in a collaborative environment with emphasis on teamwork and engaging cross-functional teams with excellent communication and collaboration skills About the job Google Pay is one of the UPI products in India and has been instrumental in transforming the fintech landscape and everyday digital payments experience for millions of people across the country In this role you will join our team and play a role in shaping new opportunities and product experiences for merchants using Google Pay for business You will be instrumental in driving human-centered strategy across the product life cycle This role offers a unique prospect to conduct meaningful applied research focusing on creating tangible impactful product experiences Whether it is paying online with Autofill using tap and pay in stores or using the Google Pay app the Payments team at Google is focused on making payments simple seamless and secure In addition to consumer payment technologies the Payments team also powers the money movement between Google and its consumers and businesses Responsibilities Design and conduct research e g foundational generative evaluative to define new opportunities shape product experiences and influence strategy across product cycle Use a mixed-methods approach skillfully selecting and applying techniques such as ethnographic field studies diary studies and usability testing to gain a comprehensive understanding Integrate research within an agile development environment Collaborate with an interdisciplinary team of researchers designers engineers and product managers cross-functional and industry partners to understand research scope translate insights into tangible product concepts prototypes and frameworks informing product decisions Synthesize clear insights and develop actionable recommendations by crafting compelling narratives applying design principles and using actionable frameworks Communicate these to key audiences to influence design and product decisions and be proactive in bringing a human-centered point of view to the team Uphold ethical and responsible innovation Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We also consider qualified applicants regardless of criminal histories consistent with legal requirements See also Google s EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation please let us know by completing our Accommodations for Applicants form

📌 Ux Researcher Iii, Google Pay (Karnataka)
🏢 Important Group
📍 Karnataka