Job Title Pre-Sales Service Delivery Executive with Client Service On-site Visits Location Bengaluru India Employment Type Full-time Role Summary We are looking for a versatile customer-centric individual to join our team as a Pre-Sales Service Delivery Executive This hybrid role combines pre-sales responsibilities understanding client needs designing solutions demos proposals service delivery coordination ensuring smooth handover implementation rollout customer service account management for existing clients and periodic travel on-site visits to clients for demos implementation support renewals or compliance licensing discussions The ideal candidate will have strong communication skills Hindi English be comfortable with customer-facing interactions and preferably some awareness or interest in legal compliance or licensing aspects Key Responsibilities - Pre-Sales Solutioning Engage with leads and prospects understand their business requirements gather technical operational needs hrblade com 2Nexivo 2 Work closely with sales product technical teams to design tailored solutions Nexivo 1 Prepare and deliver product service presentations and demonstrations remote or onsite hrblade com 2tt-g net 2 Respond to RFI RFPs contribute to proposal documentation and scoping estimations as needed velvetjobs com 2Charterhouse Group 2 Service Delivery Client Implementation Once a sale is closed coordinate the transition from sales to delivery ensure all client requirements are correctly handed over oversee project kick-off and liaise between internal teams and client Delivery-transition typical of presales delivery overlap Wipro Careers 2iiitdwd ac in 2 Help manage and track project timelines deliverables and documentation BIPO 1 Provide support to clients during rollout implementation and ensure quality and satisfaction ashidaelectronics com 2Indeed 2 Customer Service Account Management for Existing Clients Maintain relationships with existing clients respond to their queries handle support and provide information about products services Indeed 2x0pa com 2 Manage client renewals upsell cross-sell opportunities by understanding their evolving needs and recommending suitable solutions Using pre-sales service delivery customer service synergy Ensure documentation and records are maintained client history contracts licensing compliance records if applicable Client Visits In office Interactions Field Work Travel to client locations for demos requirement gathering solution presentation follow-ups delivery oversight or licensing compliance discussions as relevant Act as the face of the company during on-site meetings understand client context help them onboard ensure smooth coordination among stakeholders client internal teams Build trust and maintain long-term relationships through periodic visits and consultative support Required Skills Qualifications Bachelor s degree any discipline business commerce engineering law or relevant Strong communication skills fluent in Hindi and English both spoken written Excellent interpersonal skills ability to interact with clients understand needs build relationships Past experience or demonstrated aptitude in pre-sales sales engineering solution consulting service delivery ideally 1-3 years or more Comfort with traveling and client-site visits Ability to manage multiple responsibilities sales support delivery coordination customer service documentation follow-ups Organizational skills manage pipelines clients data delivery schedules contracts licensing if applicable Customer-oriented mindset with problem-solving and service-delivery focus Desired Plus Not Mandatory Exposure to or knowledge of legal compliance licensing matters relevant to the company s services products regulations contracts renewals compliance audits helpful for ensuring compliant delivery and dealing with existing clients Experience with B2B sales service implementation or SaaS IT products services or relevant domain Ability to understand technical or domain-specific product features to assist in demonstration solution designing or implementation Experience managing existing accounts handling service delivery or customer support What We Offer Opportunity to play a full-cycle client-facing role from lead generation solutioning to delivery support Exposure to diverse aspects sales consulting service delivery compliance legal if applicable and client relationship management Learning and growth path you ll build both sales and delivery acumen good for career progression in consulting account management or solutions architecture Travel exposure varied work profile client interactions not a monotonous job Please submit your Updated CV to hr aavana in vikram keni aavan in Alternatively DM (phone hidden) Also indicate your willingness to travel and client-site visits Job Type Full-time Pay 21 329 00 - 32 682 00 per month Perks Cell phone reimbursement Provident Fund Work Location In person