Location Tecfin Towers Phase-8B Mohali Punjab Company ByteReboot Private Limited Shift 09 00 PM - 06 00 AM Monday to Friday alternative saturdays Job Type Full-time Permanent Salary 15 000 - 20 000 per month About the Role ByteReboot Private Limited is seeking enthusiastic customer-oriented professionals to join our expanding support team as Customer Support Executives This position is well suited for freshers or candidates with up to 1 year of experience who possess strong communication skills enjoy engaging with customers and have an interest or background in technical sales and support Key Responsibilities Handle and resolve inbound customer inquiries from US Canada clients related to computers printers and associated devices Provide exceptional customer service through voice support and remote assistance tools Document track and follow up on customer issues using CRM platforms Perform basic technical troubleshooting and recommend relevant services or products when appropriate Build positive customer relationships and maintain high levels of satisfaction Participate actively in team discussions knowledge-sharing sessions and continuous training programs Ensure compliance with company processes and quality standards during every customer interaction Meet performance metrics such as resolution rate customer satisfaction and call quality benchmarks Collaborate with team members and supervisors to improve service delivery and customer experience Who Can Apply Experience Level 0-1 year Freshers welcome Education Bachelor s degree preferred but not mandatory Language Fluency in English is a must spoken Requirements Strong verbal communication and interpersonal abilities Fundamental understanding of computers and peripheral devices Willingness to work in fixed night shifts aligned with US Canada time zones Mandatory work-from-office requirement at our Mohali location Benefits Complimentary meals provided during the shift Paid time off for better work-life balance Leave encashment facility Strong career advancement opportunities with performance-based incentives One-week comprehensive training program Schedule Fixed Night Shift 09 00 PM - 06 00 AM IST Monday to Friday alternative saturdays In-office role only Face-to-face interview mandatory Work Location Tecfin Towers Phase-8B Mohali Punjab APPLY NOW - hr bytereboot com Join ByteReboot and deliver world-class customer care with a tech edge Job Types Full time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Food provided Leave encashment Paid time off Ability to commute relocate Mohali Punjab Reliably commute or planning to relocate before starting work Preferred Language English Required Shift availability Night Shift Required Work Location In person

📌 Customer Support Executive – Us Shift (mohali) (Punjab)
🏢 ByteReboot Private
📍 Punjab