Customer Service Executive Full-Time WFH Punjabi Mandatory Company A Renowned American Law Firm based in California USA Location Remote Work From Home Timing Night Shift - Pacific Standard Time Qualification Graduate or equivalent Mandatory Languages Required Punjabi English Hindi Reading Writing Speaking Experience 6 months to 2 years in Customer Service Call Center or BPO roles IMPORTANT PROFICIENCY IN PUNJABI IS AMANDATORY Candidates who cannot read and speak Punjabi should not apply they will be automatically rejected Role Overview The firm is expanding its client communication team and inviting applications from individuals experienced in customer service who can handle client interactions professionally maintain accurate records and work efficiently in a fast-paced legal operations environment Key Responsibilities Handle inbound calls from clients seeking assistance or updates regarding their legal matters Make outbound calls as required to follow up on pending information or case updates Maintain accurate call logs communication records and client details in tracking systems Coordinate with paralegals and support teams to ensure smooth information flow Provide clear and precise information as guided by the legal team no legal advice Review and organize communication-related documents in Word Excel Outlook and PDF formats Work with internal tools and online platforms for call tracking and task management Maintain strict confidentiality in all client communication and documentation Skills Requirements Strong communication and listening skills in English Punjabi and Hindi Proficiency in MS Word Excel Outlook and handling PDF documents High attention to detail and excellent record-keeping habits Ability to manage client calls with professionalism patience and clarity Stable internet connection and a quiet workspace suitable for client interactions Ability to multitask while maintaining accuracy and professionalism Compensation - Non-Negotiable 20 000 to 30 000 per month based on experience and qualifications Apply Now Please share your updated resume at Email info absolutehr co in WhatsApp 1 (phone hidden) For Resume sharing No calls please Job Types Full time Permanent Pay 20 000 00 - 30 000 00 per month Benefits Work from home Education Bachelor s Preferred Language Punjabi - Reading Speaking Required Work Location Remote

📌 Customer Service Executive (full-time, Wfh, Night Shift) Punjabi Mandatory (India)
🏢 US Law Office
📍 India