Job Title Employee Perks Location Pune Exp Range - 1 to 8 yrs Shift Should be comfortable with Night Shift 24x7 Rotational Support Work from Office only Key Responsibilities Be focused on processing verifying and managing claims for reimbursements Ensuring accurate payments by preparing files and ensuring timely payments Maintain track of Payments made and Fallouts Handling Fallouts diligently and taking them to logical closures Handle various aspects of the claim lifecycle from initial review to final payment including regular follow ups with multiple stakeholders - Customer Client F A vendor portal Adhering to company policies and regulations Responding to employee queries with TAT Review claims processed by the team for correctness and completeness Serve as SPOC for stakeholders addressing inquiries and providing updates Guide the team of processors and oversee their performance Analyze claims to identify trends detect potential frauds and areas of Improvements Diligently attend to escalation Publishing reports to leadership on performance metrices Maintain Proper documentation of processes and cross skilling of resources Ensure SLA s KPI s are consistently met Main Skills HR Operations expertise SAP Excel Knowledge Communication Comprehending and articulation skills Managing customer stakeholders directly Experience in designing the processes with tech supports Work Experience 1-8 years of experience managing claim reimbursements especially travel claims Technical Experience Experience in MS Outlook Location Pune Job Function BUSINESS PROCESS SERVICES Role Executive Job Id 383538 Desired Skills Human Resource Desired Candidate Profile Qualifications BACHELOR OF COMMERCE