Customer Service Analyst (Haryana)

Customer Service Analyst (Haryana)

13 Aug
|
Accenture
|
Haryana

13 Aug

Accenture

Haryana

Skill required Retirement Solutions - Client Project Management Designation Customer Service Analyst Qualifications Any Graduation Years of Experience 3 to 5 years About Accenture Accenture is a global skilled services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do 1 Provide data manipulation and analysis services Analyze convert and present into value added management information 2 Adhoc reporting - fetching data from database data massaging creation of reports 3 Develop an understanding of data tables within the warehouse for data linkages 4 Communicate project status weekly to business owners throughout the duration of assigned projects 5 Develop and maintain reporting documentation W M Q A frequency to ensure coordination between cross functional teams e g RMD cycle quarterly yearly audits etc Retirement solution is a comprehensive process to understand how much money you will need when you retire Retirement solution also helps you identify the best Efficiently and effectively overseeing and coordinating projects to meet the specific needs and expectations of clients It involves planning organizing and executing projects from initiation to completion ensuring that deliverables are on time within scope and aligned with client requirements What are we looking for o Bachelor s degree o Open for evening shift o Good verbal written communication skills o Attention to detail o Good time management skills o Ability to work independently o Strong organizational skills with the ability to manage multiple projects simultaneously 1 4 years of experience in Reporting function working extensively on SQL VB Net 2 Well versed with MS Office suite including use of MS Access PowerPoint SharePoint Excel 3 Experience of working on Crystal Reports is preferred Roles and Responsibilities 1 Provide data manipulation and analysis services Analyze convert and present into value added management information 2 Adhoc reporting - fetching data from database data massaging creation of reports 3 Develop an understanding of data tables within the warehouse for data linkages 4 Communicate project status weekly to business owners throughout the duration of assigned projects 5 Develop and maintain reporting documentation W M Q A frequency to ensure coordination between cross functional teams e g RMD cycle quarterly yearly audits etc 6 Ability to communicate information of a complex nature to different levels of management in easy-to-understand business language throughout the duration of the project 7 Comply with all client policies procedures and Federal State Local regulations and escalate issues to the management 8 Taking active participation in process improvements and automation Any Graduation

📌 Customer Service Analyst (Haryana)
🏢 Accenture
📍 Haryana

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