Profile Summary The main goal of this role is to maintain and manage the strong relationship with clients communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly Responsible for retention of the existing clients and to get more business from them Key Roles and Responsibilities Procuring existing clients through direct contact and word-of-mouth Negotiating with clients to secure the most attractive prices Conducting quality assurance on all produced documents including research articles review articles books etc Keeping the clients updated about the latest services Managing a team of representatives offering customer support Understanding the customer s problem and troubleshooting it with an optimal and effective solution Knowledge and Skills Required Education Any graduate or masters Experience Fresher or Experience Knowledge of Research thesis or journals Excellent communication written verbal Interpersonal and problem-solving skills Research and Development skills Job Types Full-time Permanent Fresher Pay 20 000 00 - 25 000 00 per month Perks Provident Fund Work Location In person