Job Title Head - Network DesignCareer Function OperationsJob Family Subfamily Operations - Network Optimization AutomationCareer Stream Career Level Senior ManagementLocation HQC - Mumbai with national coverage RCS Grade HReporting To National Operations HeadTravel Required 25 50 75 About DHL Blue Dart Express India At Blue Dart we go beyond delivering shipments we deliver trust precision and excellence As India s most reliable express logistics provider we empower commerce by reaching over 56 000 locations across India and connecting to 220 countries through our global DHL network Backed by the strength of DHL Group we bring together international standards with deep local expertise Our dedicated Boeing freighter fleet 12 000 vehicles and best-in-class service ensure time-definite delivery that businesses and customers count on every day We are proud to be consistently ranked among India s Top 100 Great Places to Work and recognized as part of the DHL Group s Top Employer certification across multiple regions Being an Employer of Choice is not just a goal it s a fundamental part of who we are We are committed to creating a workplace where people feel valued empowered and proud to belong If you re looking to join a purpose-led people-first organization that shapes India s supply chain with integrity and care Blue Dart is where you belong Position Overview The Head - Network Design will be responsible for designing optimizing and governing Blue Dart s first middle and last mile networks This role plays a critical part in ensuring that our operations are efficient scalable and future-ready The role leads national-level optimization initiatives automation deployment at hubs gateways and continuous improvement of infrastructure design It will provide leadership to a specialist team and partner with regional operations to embed network improvements into daily execution Job Purpose To build and deliver a strategic network roadmap for Blue Dart that enhances service quality drives cost efficiency and prepares infrastructure for business expansion This includes Optimizing hub and branch footprints Deploying automation at facilities Using advanced analytics and simulation to design scalable customer-centric networks Reducing dependency on external consultants by building strong in-house expertise Key Roles Responsibilities Network Design OptimizationLead end-to-end design of first middle and last mile networks using data-driven methods Evaluate number size and location of operating units for efficiency Use scenario modeling to test expansion or consolidation strategies Automation DeploymentDrive automation at hubs gateways and service centers sorters robotics AI-based routing Build business cases for new technologies ensuring ROI delivery Collaborate with IT and Engineering for system integration and process redesign Continuous ImprovementCreate frameworks for continuous network re-evaluation Benchmark against best-in-class competitors in logistics and e-commerce Build dashboards to monitor cost per shipment SLA compliance and throughput Stakeholder EngagementPartner with Regional Operations Heads for localized execution Collaborate with Finance for cost-benefit analysis of proposed changes Support Commercial teams in assessing customer requirements for network expansion Leadership Capability BuildingLead and mentor Senior Managers in network analysis and optimization Build internal expertise in analytics and optimization tools Create a culture of innovation and continuous improvement within the team Qualifications Experience Education Graduate in Engineering Supply Chain or related discipline Postgraduate in Operations Logistics or Business preferred Experience 12-15 years of experience in network optimization operations planning or supply chain engineering Proven success in large-scale hub and route redesign Experience implementing automation and delivering measurable service and cost benefits Strong exposure to logistics or e-commerce industry practices Skills Capabilities Technical Skills Advanced knowledge of hub spoke design network simulation and routing optimization Familiarity with automation technologies in warehousing and linehaul Proficiency in analytics tools optimizers and simulation software Key Competencies Strategic mindset with ability to balance cost and service imperatives Strong execution and program management capability Excellent communication and influencing skills Continuous improvement mindset innovation driven Key Performance Indicators KPIs Sr No Key Result Areas Key Performance Indicators KPIs 1 Network Optimization Reduction in cost per shipment SLA adherence 2 Automation Deployment of facilities automated as per roadmap 3 Continuous Improvement Year-on-year productivity gains 4 Network Expansion Coverage readiness for new business growth 5 Service Reliability Improvement in on-time performance metrics Why Join DHL Blue Dart When you join us you re not just taking a job you re becoming part of a purpose-led movement that s reshaping the future of logistics across India and the world At Blue Dart we don t just deliver parcels we deliver excellence innovation and opportunity every day Here s what makes us stand out Excellent Place to Work Certified a testament to our people-first culture inclusive environment and commitment to your growth and well-being Competitive pay and performance-linked rewards that truly recognize your impact Structured learning global exposure and on-the-job coaching to help you grow faster than ever Best-in-class benefits from comprehensive medical cover including optional parental care to financial wellness and generous time off A culture that celebrates diversity innovation and bold thinking where your voice is heard and your contributions matter Global career paths across the DHL Group opening doors to opportunities in 220 countries and territories The pride of working with India s most awarded logistics brand trusted by millions and driven by purpose This is your chance to do meaningful work build a career without borders and thrive in a company that s not just a logistics leader but a Great Place to Work Come grow with us LI-eBD