Job Title Customer Support Representative Male candidates only Location Karol Bagh Urgent hiring Company Vision IAS About Us Our Institute is dedicated to providing top-tier coaching for various competitive examinations Our team is passionate about supporting students to achieve their career goals and make a positive impact in society Join us in helping aspiring students to realize their potential We are seeking a passionate and dedicated Customer Support Representative to join our Institute As a Customer Support Representative you will be the primary point of contact for all our students and potential customers Your role is crucial in ensuring excellent customer service resolving inquiries and fostering positive relationships with our students This job role is more into customer service and support relationship building providing information Key Responsibilities Customer Interaction Respond promptly to customer inquiries through various channels such as phone calls emails and social media platforms Provide accurate information about our coaching programs schedules fees and any other relevant details Address student concerns complaints and provide appropriate solutions or escalate issues as needed Enrollment Assistance Guide potential students through the enrollment process including explaining course options assisting with registration and coordinating payments Follow up with prospective students to ensure they have all necessary information and support to make informed decisions Student Support Assist enrolled students with course-related queries study materials and logistical support Serve as a liaison between students and instructors helping to schedule appointments or resolve academic issues Administrative Tasks Maintain accurate records of customer interactions and transactions using our CRM Customer Relationship Management software Generate reports on customer feedback issues and trends to inform improvements in our services Requirements Proven experience as a Customer Support Representative or similar role Excellent communication and interpersonal skills Strong communication in English and Hindi is must Pleasing Personality Ability to remain calm and courteous under pressure Familiarity with CRM systems and practices Strong problem-solving abilities and attention to detail Bachelor s degree or equivalent experience is preferred Benefits Competitive salary commensurate with experience Opportunity to work in a energetic and supportive environment Working days 6 days a week Timings 9 hours Salary 20 000 - 30 000 INR CTC per month Only immediate joiners need to apply interviews tomorrow offline for shortlisted candidates in second half Please connect on (phone hidden) Apply Please send your resume in pdf format only to anub2323 gmail com Job Type Full-time Pay 20 000 00 - 30 000 00 per month Application Question s What is your age right now What is your current monthly salary What is your expected minimum salary On Selection candidate can be deputed to Karol Bagh branch or Mukherjee nagar branch Are you okay with that Can you join immediately Education Bachelor s Required Experience Customer service 1 year Preferred Language English Fluently Required Work Location In person

📌 Customer Support Representative (New Delhi)
🏢 Tattva Educational Training & Research
📍 New Delhi