Position Overview We are seeking a detail-oriented and process-driven professional to join our organization as a Training Process Documentation Specialist The role will focus on analyzing existing workflows warehouse and office operations documenting them into structured formats such as process flow charts SOPs and task mappings and then converting these into an accessible training library video written This training library will serve as a standardized reference for current employees and onboarding of new hires Key Responsibilities Process Mapping Documentation Observe analyze and document existing workflows of warehouse and office staff Map each task against the responsible staff member doer Create detailed process flow charts SOPs and FMS Facility Management System Task Management mappings Training Material Development Develop structured training content including step-by-step guides checklists and video tutorials Collaborate with staff to create video recordings of day-to-day tasks and standardize them into a training video library Create role-based training modules tailored to each job profile warehouse picker packer office coordinator accounts etc Knowledge Management Build and maintain a central training repository library digital knowledge base Regularly update training material as processes evolve Ensure compliance with organizational standards accuracy and clarity in documentation Training Onboarding Conduct induction and refresher training sessions using the created materials Support HR in onboarding new staff with profile-specific training modules Assess effectiveness of training and gather feedback for continuous improvement Qualifications Skills Bachelor s degree in Business Administration Operations HR or related field 1-5 years of experience in process documentation training or operations management- Freshers can also apply Robust knowledge of MS Office flowcharting tools Visio Lucidchart Miro etc and video editing tools Excellent written and verbal communication skills Strong organizational skills with an eye for detail Ability to observe analyze and simplify complex workflows into structured SOPs Preferred Experience Experience in process automation ERP FMS mapping and knowledge library development Capability to design and deliver engaging training sessions Key Attributes Analytical thinker with problem-solving ability Structured and methodical approach to documentation Comfortable interacting with multiple stakeholders warehouse staff office staff management Passion for learning teaching and process standardization Compensation Competitive salary based on experience 12-15K for Freshers Job Types Full-time Fresher Pay 12 000 00 - 15 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Work Location In person Speak with the employer 91 (phone hidden)

📌 Training & Process Documentation Specialist (Punjab)
🏢 Sunshine Gifts and Stationers
📍 Punjab