The Tour Business Development Sales Executive is responsible for promoting and selling domestic and international tour packages, handling customer inquiries, achieving sales targets, and ensuring excellent customer service from enquiry to tour completion.
Requirement:
Laptop and mobile phone.
Model: Work From Home.
Key Responsibilities:
Respond to customer enquiries via phone, WhatsApp, email, and social media.
Understand customer travel requirements and recommend suitable tour packages.
Prepare tour quotations and follow up with prospective customers.
Convert enquiries into confirmed bookings.
Coordinate with the operations team for bookings, transport, hotels, and other travel arrangements.
Maintain customer records and update the CRM/database.
Achieve monthly sales targets.
Build long-term relationships with customers and generate referrals.
Handle customer complaints professionally and ensure timely resolution.
Stay updated on destinations, travel trends, and promotional offers.
Required Skills:
Excellent communication and interpersonal skills.
Sales and negotiation abilities.
Customer-focused attitude.
Basic computer knowledge (MS Office, email, CRM).
Ability to work under pressure and meet targets.
Fluency in English and regional languages (Kannada, Hindi, Telugu, etc.) is an advantage.