Responsibilities :
- Proven experience as a Collection Specialist or similar role
- Knowledge of various collection techniques
- Contact clients and discuss their overdue payments
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Knowledge of collection laws and regulations
- Excellent communication and interpersonal skills
- Problem-solving and critical-thinking skills
- Associate’s/Bachelor’s degree is a plus
- handling team is a plus.
For Team leader position team handling experience is a must.