We are looking for a detail-oriented and proactive Documentation & Operations Executive to support our customs clearance operations. The ideal candidate should have prior experience in import/export documentation, shipment coordination, and operational follow-ups. The role requires excellent organizational skills, accuracy, and the ability to work in a fast-paced environment.
Key Responsibilities
* Prepare and verify customs clearance documentation for import and export shipments.
* Maintain and update document checklists to ensure complete and accurate submissions.
* Coordinate with shipping lines, airlines, freight forwarders, and ground handling teams.
* Obtain Delivery Orders (DOs) from shipping lines and relevant authorities.
* Track and update the status of import containers and air cargo in operational sheets on a timely basis.
* Ensure customs duty payments and other statutory payments are processed and tracked without delays.
* Forward all required documents to the ground handling and operations teams for cargo clearance.
* Coordinate with internal teams to ensure smooth movement of shipments.
* Prepare daily operational reports and submit an End-of-Day (EOD) status report to management.
* Maintain accurate records of shipments, documents, and operational activities.
* Follow up with customers, transporters, shipping lines, and internal departments to ensure timely clearance and delivery.
Required Skills & Qualifications
* 13 years of experience in Customs House Agent (CHA), customs clearance, freight forwarding, logistics, or shipping operations.
* Good knowledge of import/export documentation and customs procedures.
* Familiarity with Delivery Orders (DO), Bill of Entry documentation, shipping line processes, and cargo handling procedures.
* Proficiency in Microsoft Excel, Word, and email communication.
* Strong attention to detail and documentation accuracy.