Role Responsibilities First point of contact for customers visiting the showroom office greeting visitors with a warm professional attitude Handling incoming communications answering phone calls responding to emails and messages directing inquiries to the right department Assisting customers with product information explaining different steel doors steel windows options giving quotations helping with order processing Coordinating logistics scheduling appointments e g site measurements installations following up on orders tracking deliveries Administrative tasks data entry filing maintaining records orders payments customer details issuing receipts Maintaining reception front office appearance ensuring reception area is clean organized presentable Handling customer complaints or feedback politely referring issues to managers or technical teams when needed Liaising with internal teams sales manufacturing installation warehouse to ensure communication is smooth Qualities Skills Strong communication skills polite clear and able to explain technical details product materials finishes etc in simple terms Good interpersonal skills friendly approachable patient Especially with customers who may not know steel door steel window technical aspects Neat and professional appearance good posture valuable grooming since this is a customer facing role Organized and able to multitask juggling calls walk ins emails paperwork Prioritizing well Basic computer skills proficiency in MS Office or similar possibly ability to use quote order management or CRM software Attention to detail ensuring orders are correctly documented measurements are accurate payments recorded properly Reliability punctuality integrity because handling customer orders payments etc involves trust Job Type Full-time Pay 8 707 87 - 24 835 56 per month Benefits Cell phone reimbursement Internet reimbursement Work Location In person

📌 Front Office Receptionist (Balussery)
🏢 Sanio Steel Doors and More
📍 Balussery