Position Designation Service Back End Coordinator i Roles Responsibilities - Allocate Service Breakdown Installation PM calls to Service Engineers ii Doing CSAT for closed complaints iii Coordinating with Factory and arranging spares for WTY CMC complaints iv Answering Phone calls and logging customer complaints Addressing their Queries v Good Coordination with Field Team vi Handle Customer escalation Email and reply politely with resolution vii Perform other duties as assigned viii Handle customer complaints and resolve issues ix Work closely with other departments to resolve problems Requirement - 1 to 2 yrs Experience as a Service Coordinator 1 Any Degree Diploma or Equivalent 2 Tamil English Hindi must 3 Strong communication skills both verbal and written 4 Proficient with Microsoft Office software SAP 5 Ability to multi-task and work independently 6 Customer service-oriented mindset Job Type Full-time Pay From 300 000 00 per year Advantages Health insurance Life insurance Provident Fund Work Location In person Speak with the employer 91 (phone hidden)

📌 Service Coordinator (Tamil Nadu)
🏢 Phoenix Medical Systems
📍 Tamil Nadu