- Maintaining a deep knowledge of channel partner products and services.
- Building and maintaining strong relationships with prospective and existing channel partners.
- Identifying dealer needs and requirements and proposing suitable solutions.
- Providing Dealers with comprehensive product/Service and guiding their decision making process.
- Ensuring Dealer satisfaction.
- Retaining dealers by making them transact.
- Cross-selling products
- Achieving Retention/ Transaction targets.
- Resolving complaints and issues pertaining with dealers efficiently and in a timely manner.
- Daily visits as per the scheduled beat.
- This will be a field intensive role, where you will connect the dealers to Cars24 platform.
Required Skill Sets
- Excellent verbal and written communication with interpersonal skills
- Extreme ownership of the assigned task
- Robust sense of initiative, willingness to learn and adapt
- Process Orientation in daily tasks
- Desire and ability to think like the customer
- Analysing and Problem-solving ability, creativity to translate them into solutions.
- Ability to connect with people across teams & and levels.