About Us We are a small growing startup that makes innovative products using NFC and QR Code technologies We value clear communication teamwork and a proactive mindset to ensure our customers succeed What You Will Do Customer Support Answer customer calls emails or chats Help solve problems quickly and professionally Sales Outreach Make calls and send emails to potential customers to introduce our products Relationship Building Maintain strong ongoing relationships with customers and ensure they have a great experience Upselling and Cross-Selling Identify opportunities to offer additional features or complementary products that enhance the customer s experience Feedback Collection Gather feedback on product usability features and overall satisfaction to help guide improvements Product Advocacy Encourage happy customers to share their success stories and act as brand advocates Collaboration Work closely with sales marketing and product teams to align customer needs with our company offerings Continuous Learning Stay updated on industry trends competitor products and emerging technologies to provide informed recommendations Documentation Create and update tutorials knowledge base articles and other documentation for customer reference What We Need Excellent verbal and written communication skills in both English and Hindi Proficiency in using Tally for creating invoices and managing basic accounting tasks A friendly patient attitude with strong problem-solving skills Ability to manage time well and handle multiple tasks simultaneously Basic computer skills experience with CRM systems is a plus What We Offer A supportive team setting Opportunities for learning and professional growth Competitive pay with performance-based bonuses If you re good at helping people and enjoy sales send us your resume voice sample Job Type Full-time Pay 13 000 00 - 19 000 00 per month Schedule Day shift Supplemental Pay Commission pay Work Location In person