Job Summary We are seeking a motivated and customer-focused Service Advisor to join our dynamic team at our B U Bhandari Service Center The ideal candidate will serve as the primary point of contact between customers and the service department ensuring a smooth transparent and efficient repair and maintenance process The role requires robust communication skills technical knowledge and a passion for delivering excellent customer service Key Responsibilities Greet customers and gather vehicle information to understand their service needs Clearly explain service and repair recommendations to customers Provide accurate cost estimates and expected delivery timelines Liaise between the customer and technical team to ensure smooth job execution Open and close repair orders in the system Follow up with technicians to monitor job status and ensure timely delivery Keep customers informed throughout the service process Upsell additional maintenance services based on vehicle inspection reports and manufacturer guidelines Ensure all documentation is complete and compliant with company policies Handle customer complaints or concerns in a professional and effective manner Maintain updated knowledge of dealership services warranties and promotions Job Types Full-time Permanent Pay 190 000 00 - 220 000 00 per year Benefits Cell phone reimbursement Leave encashment Paid sick time Provident Fund Schedule Day shift Supplemental Pay Performance bonus Work Location In person

📌 Service Advisor (Maharashtra)
🏢 Important Group
📍 Maharashtra