Customer Service Executive - Job Summary We are seeking Customer Service Representatives to manage inbound outbound calls resolve customer issues and provide excellent support The role involves achieving team targets meeting KPIs and working in rotational shifts EXP 1 YearsKey Responsibilities - Handle customer calls emails chats and social media queries - Resolve issues promptly and record all interactions in CRM systems - Meet individual and team performance targets - Improve customer satisfaction and Net Promoter Scores NPS - Maintain accurate data and service quality Requirements - Bachelor s degree preferred - Prior customer service experience - Solid communication multitasking and problem-solving skills - Proficiency in English multilingual skills in Hindi Telugu Tamil or Kannada are a plus - Familiarity with CRM tools and social media handling ref updazz com
📌 Sulekha.com - Executive - Customer Support (1-4 Yrs) Chennai (after-sales/customer Service)
🏢 Sulekha
📍 Chennai
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