We are looking for a female Guest Relations Executive GRE who is passionate about hospitality fluent in English and excels in handling guest interactions with warmth professionalism and care Job Summary Greet and welcome guests with a friendly and skilled demeanor Handle guest check-ins check-outs and special requests efficiently Serve as the main point of contact for all guest needs and inquiries Ensure a smooth and pleasant guest experience from arrival to departure Resolve guest complaints promptly and effectively with empathy and confidence Coordinate with front office housekeeping and other departments for seamless service Maintain accurate guest records and update the system as required Promote hotel services facilities and upsell room upgrades when appropriate Requirements Degree Diploma in Hotel Management 1-2 years of experience as GRE or related field Prior experience in guest relations or front office in the hospitality industry preferred Excellent verbal and written communication skills in English Friendly confident and customer-focused personality Well-groomed with a professional appearance Ability to stay calm under pressure and handle challenging situations tactfully Food and Accommodation will be provided Call Employer (phone hidden) Job Types Full-time Permanent Pay 15 000 00 - 18 000 00 per month Schedule Day shift Work Location In person