Location Trivandrum Working Hours 8 30 AM - 5 30 PM Employment Type Full-Time Permanent 1-Month Probation Period About the Role We are looking for a proactive and customer-focused individual to join our team as a Customer Relationship Executive - Chat Support In this role you will be responsible for managing incoming chats through our chatbot system engaging with potential customers and converting them into clients This is an ideal opportunity for someone who enjoys building connections has a knack for communication and wants to grow in a long-term role Key Responsibilities Respond promptly and professionally to customer inquiries via chat Build rapport and establish trust with potential clients through conversation Understand customer needs and provide accurate information about our services products Maintain follow-up communication to assist in client conversion Record and update customer interactions in our CRM system Collaborate with the team to ensure consistent and high-quality customer service Preferred Qualifications Previous experience in telecalling chat support or customer service Strong written and verbal communication skills Ability to multitask and manage time effectively Basic computer knowledge and familiarity with chat or CRM tools Positive attitude with a customer-first mindset Additional Information Job Types Full time Permanent Probation Period 1 Month Pay 10000 - 15 000 per month based on experience and performance If you re ready to grow with a passionate and dedicated team apply now and take the next step in your career Job Type Full-time Pay 10 000 00 - 15 000 00 per month Work Location In person

📌 Customer Relationship Executive (Kerala)
🏢 Brand Profile
📍 Kerala