Job Summary We are looking for a dedicated Client Servicing Executive to manage and strengthen relationships with our clients The role involves understanding client requirements ensuring smooth service delivery and acting as a bridge between the company and its customers The ideal candidate will have excellent communication skills problem-solving abilities and a customer-centric approach Key Responsibilities Act as the primary point of contact for clients addressing queries and concerns promptly Build and maintain strong client relationships to ensure long-term business partnerships Understand client needs and coordinate with internal teams to ensure timely and quality service delivery Monitor service performance and proactively resolve any issues to enhance customer satisfaction Assist in preparing client reports presentations and documentation as needed Identify opportunities to upsell or cross-sell services to existing clients Work closely with the sales and operations teams to streamline client interactions and service processes Maintain records of client interactions service requests and resolutions for future reference Stay updated on industry trends client expectations and market dynamics to improve service offerings Follow up on outstanding payments and ensure timely collections Key Skills Competencies Strong communication and interpersonal skills Excellent problem-solving and conflict-resolution abilities Ability to multitask and manage multiple client accounts efficiently Customer-oriented mindset with a proactive approach Positive organizational and time-management skills Proficiency in MS Office Excel Word PowerPoint and CRM tools Qualifications Bachelor s degree in any Stream Business Administration Marketing or a related field 2 years experience in client servicing customer support or account management in a service-based industry is preferred Knowledge of the after-sales market and spare parts service industry will be an advantage Job Type Full-time Pay 25 000 00 - 40 000 00 per month Benefits Commuter assistance Leave encashment Paid sick time Provident Fund Work Location In person