We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as cookies used to display content tailored to your interests Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies Modify Cookie Preferences Accept All Cookies Search Jobs Search Jobs Apply now Start Please wait Job Title CUSTOMER SERVICE ASSOCIATE II Posting Start Date 1 20 26 At TE you will unleash your potential working with people from diverse backgrounds and industries to create a safer sustainable and more connected world Job Overview TE Connectivity Ltd is a 16 4 billion global technology and manufacturing leader creating a safer sustainable productive and connected future For more than 75 years our connectivity and sensor solutions proven in the harshest environments have enabled advancements in transportation industrial applications medical technology energy data communications and the home With 89 000 employees including more than 8 000 engineers working alongside customers in approximately 140 countries Supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success The team will support in the background the whole Customer Service Organization intercompany business Job Requirements To deliver extraordinary customer experience As a customer facing function we always need to ensure that each and every customer turns into a promoter of TE We need to fulfill the demanding nature of our customers and exceed their expectations by delivering extra ordinary customer experience on every inquiry Creating a network with support functions and acting in accordance with TE Values to meet our objective of ECE Delivering swift results to exceed expectations Order Management - Entry of paper fax customer purchase orders into TE SAP order management system Completely and accurately enter all relevant purchase order data elements including part numbers shipping and billing information and any special instructions Orders are to be created per documented work instructions Utilize TE Knowledge Base to resolve technical procedural issues while doing the daily task Quotations - Receive inbound quotation requests from customer and sales Generate standard quotes using TE SAP System Send quotes via email to customers and sales Backlog Management Order Changes - Work with Material Planners and controllers and internal support functions to manage and cater to customer requests on better delivery dates Make changes to existing sales orders in TE SAP System based on requests from CCP Customers and Sales Utilize knowledge base to understand individual customer contractual conditions for change orders Make decisions on accepting rejecting or modifying requests for change orders Focus on getting deliveries cut for Orders that are past due on our systems at the earliest Returns - Receive return requests from Quality Sales customer Generate RE Order in the system and create a CR after validating all the essentials of the material that is being returned by a customer for various reasons Cross trainings Learning and supporting all the transactions within the region cross region Innovation Challenge self to develop current and improved ideas for all that we do Skills Education Required Any Graduate 10 2 3 Flexible to work in shifts Customer centric Excellent communication skills Communicate with end customers via various channels such as telephone email and chat inquiries to resolve technical questions and propose options and solutions Relevant experience in end to end order management SAP ERP Preferred Competencies Values Integrity Accountability Inclusion Innovation Teamwork Job Locations Bangalore Karn taka 560076 India Posting City Bangalore Job Country India Travel Required None Requisition ID 143859 Workplace Type External Careers Page Customer Service Apply now Start Please wait TE Connectivity does not accept unsolicited assistance from third parties for employment opportunities All CVs resumes submitted to any TE employee by a third party without a valid written search agreement for that specific position will not be entitled to any form of compensation and such submission shall be deemed the sole property of TE No fee will be paid in the event an individual is hired by TE regardless of any third party submission where no pre-existing written search agreement is in place If an agency agreement is in place submissions are position specific General submissions not targeted at a specific employment opportunity will not be entitled to any form of compensation Please no phone calls or emails 2023 TE Connectivity Corporation All Rights Reserved x Cookie Consent Manager When you visit any website it may store or retrieve information on your browser mostly in the form of cookies Because we respect your right to privacy you can choose not to allow some types of cookies However blocking some types of cookies may impact your experience of the site and the services we are able to offer Required Cookies These cookies are required to use this website and can t be turned off Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies which are all required to enable the website to function route is used for session stickiness careerSiteCompanyId is used to send the request to the correct data center JSESSIONID is placed on the visitor s device during the session so the server can identify the visitor Load balancer cookie actual cookie name may vary prevents a visitor from bouncing from one instance to another Functional Cookies These cookies provide a better customer experience on this site such as by remembering your login details optimizing video performance or providing us with information about how our site is used You may freely choose to accept or decline these cookies at any time Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies Show More Details Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile upload videos watch like and comment on videos Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos Advertising Cookies These cookies serve ads that are relevant to your interests You may freely choose to accept or decline these cookies at any time Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies Show More Details Advertising Cookies Provider Description Enabled LinkedIn LinkedIn is an employment-oriented social networking service We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn

📌 Customer Service Associate Ii (Bengaluru)
🏢 TE Connectivity
📍 Bengaluru