The Communication Centre Executive is responsible for managing patient communications for both Physio Active clinics GCR and EROS This includes handling calls chats and confirmations follow-ups scheduling and ensuring a smooth patient experience through timely and polite interactions Key Responsibilities KRAs 1 Reconfirm unconfirmed appointments and manage daily scheduling 2 Handle incoming and outgoing calls and chat inquiries across platforms 3 Make confirmation reminder follow-up and NSP calls as per protocols 4 Ensure loop closure by responding to every patient inquiry or request immediately 5 Update handover sheets communication logs and appointment calendars 6 Coordinate with clinic teams to reschedule appointments and share timely updates 7 Support end-of-day reporting and document readiness for the next shift 8 Maintain a polite patient-friendly tone in all verbal and written communications 9 Escalate unresolved issues to the Communication Centre Manager promptly Job Type Full-time Pay 20 000 00 - 32 000 00 per month Advantages Health insurance Leave encashment Provident Fund Work Location In person Speak with the employer 91 (phone hidden)

📌 Communication Center Executive (Haryana)
🏢 Physio active Private
📍 Haryana