ServiceNow Senior Technical Consultant SPM Location Pune Chennai Bengaluru Mumbai Hyderabad Job Summary The ServiceNow Senior Technical Consultant SPM is responsible for designing developing and delivering Strategic Portfolio Management solutions on the ServiceNow platform The role focuses on helping organizations optimize project program and portfolio processes through effective configuration automation and integration of SPM capabilities Solution Design Implementation Lead end-to-end implementation of ServiceNow SPM modules including o Project Portfolio Management PPM o Demand Management o Resource Management o Innovation Management o Financial Planning o Agile SAFe o OKRs Configure and customize SPM applications using Flow Designer Business Rules Script Includes Client Scripts UI Policies and Service Portal widgets Translate business requirements into scalable productive technical solutions aligned with platform best practices Client and Stakeholder Management Conduct requirements workshops with business stakeholders to understand goals processes and pain points Provide expert recommendations on SPM capabilities data models process optimization and platform strategy Serve as a trusted advisor for clients on portfolio governance reporting structures and roadmapping Technical Delivery Governance Oversee design documentation technical specifications and solution architectures Ensure technical quality by conducting peer reviews and guiding junior developers consultants Support UAT resolve defects and ensure timely delivery of milestones Maintain compliance with ServiceNow architecture security coding and performance standards Integration Data Design and implement integrations between ServiceNow SPM and external systems ERP financial tools project tools like Jira Azure DevOps etc using IntegrationHub REST SOAP APIs Support data migration including mapping transformation and validation Quality Governance Perform unit testing support UAT and ensure all delivered solutions meet acceptance criteria Produce and maintain technical documentation design specs and operational guides Required Skills and Experience 5 years hands-on ServiceNow development configuration experience Strong expertise in ServiceNow SPM PPM mandatory Proficiency with JavaScript Glide APIs and platform scripting Experience with o Project Demand and Resource Management workflows o Portfolio and investment planning o Agile Delivery SAFe o Timecards financial planning and reporting Strong understanding of SPM data models roles and reporting Performance Analytics preferred ServiceNow certifications such as o Certified System Administrator CSA o Certified Implementation Specialist SPM PPM highly preferred o CAD or other module certifications are an advantage Excellent communication and stakeholder management skills Preferred Qualifications Experience in a consulting professional services environment Familiarity with project management methodologies Agile SAFe PMBOK PRINCE2 Experience with other ServiceNow modules ITSM ITOM HRSD CSM Ability to run workshops lead technical design and manage complex implementations