We are seeking an experienced and detail-oriented HubSpot Administrator and Systems Specialist with 5 years of experience managing HubSpot Enterprise Accounts The ideal candidate will be responsible for managing HubSpot s full suite of tools including workflows marketing automation ticket systems and API integrations This role is critical in supporting our sales marketing and customer service teams to optimize HubSpot usage across departments provide user training and ensure smooth system operations Key Responsibilities HubSpot Management Oversee the day-to-day operations of our HubSpot Enterprise account ensuring the platform is optimized for performance across sales marketing and customer service teams Workflows Automation Design implement and maintain automated workflows to streamline processes across departments including email campaigns lead nurturing and task automation API Systems Integration Collaborate with IT and external vendors to integrate HubSpot with other business systems e g CRM ERP Shopify Lightspeed using APIs ensuring smooth data flow between platforms Ticketing Support Systems Configure and manage HubSpot s ticketing systems ensuring seamless operations for customer support issue resolution and escalation processes User Training Support Provide comprehensive training to departmental staff on HubSpot features best practices and system updates Offer ongoing support for user inquiries and technical issues Data Management Reporting Maintain accurate data across the platform ensuring compliance with data governance policies Generate reports to provide insights into marketing and sales performance Custom Solutions Development Work with stakeholders to identify unique business challenges and develop tailored HubSpot solutions that align with business objectives Monitoring Troubleshooting Monitor the performance of HubSpot tools and integrations troubleshoot system issues and implement fixes to ensure uninterrupted operations Process Improvement Regularly review and improve HubSpot-related business processes identifying inefficiencies and implementing scalable solutions CRM Development Management HubDB Experience managing and utilizing HubDB to create dynamic data-driven content within HubSpot s CMS Custom Objects Experience in creating and managing custom objects to extend the functionality of HubSpot CRM and meet specific business requirements Sales Hub Service Hub Expertise in managing and optimizing HubSpot s Sales and Service Hubs for teams including deal pipelines ticket pipelines and sequences HubSpot CMS Knowledge of HubSpot s content management system CMS for managing blogs landing pages and websites Marketing Hub In-depth experience with HubSpot s Marketing Hub for creating marketing assets like landing pages forms and email campaigns and optimizing marketing funnels Lead Scoring Advanced knowledge in setting up lead scoring systems to prioritize leads based on engagement behavior and profile data Campaigns Experience with creating tracking and analyzing HubSpot campaigns across marketing channels Reports Dashboards Strong capability to build custom reports and dashboards that provide actionable insights to the leadership team Sales Automation Experience with setting up sales automation for tasks such as lead assignments follow-ups and deal management CRM Customization Strong understanding of how to develop and customize HubSpot s CRM to align with unique business processes sales pipelines and reporting requirements Experience Managing Integrations with Shopify an asset Advanced CRM Development Experience developing custom CRM functionalities using HubSpot APIs such as syncing data with third-party systems custom objects or advanced automation flows Job Types Full time Permanent Pay From 70 000 00 per month Benefits Health insurance Leave encashment Life insurance Paid time off Provident Fund Work from home Work Location In person