1 Administration Office Operations Oversee daily office operations and ensure smooth functioning Maintain office supplies assets equipment and vendor management Manage documentation files agreements employee records and compliance paperwork Coordinate with HR finance and leadership teams for administrative requirements Handle scheduling calls travel arrangements and calendar management for executives Maintain housekeeping security and basic facility management 2 Customer Handling Client Coordination Act as the primary point of contact for customers and clients Handle customer inquiries concerns and service requests via phone email and WhatsApp Provide updates follow-ups and resolution with professionalism and positive communication Ensure smooth customer onboarding and timely service delivery Maintain customer databases CRM entries and client logs 3 Customer Experience Relationship Management Build long-term positive relationships with clients Collect feedback resolve issues and escalate major concerns to management Manage client appointments meetings and follow-ups Improve customer satisfaction through timely response and communication 4 Internal Coordination Reporting Coordinate between management operations and creative production teams Prepare daily weekly administrative and customer reports Track service timelines client deliveries and pending tasks Assist in event coordination meetings and team activities 5 Communication Support Draft emails notices communication letters and basic documentation Assist with company communication channels WhatsApp calls email Maintain professional communication standards across all customer interactions Job Types Full time Permanent Pay 20 000 00 - 50 000 00 per month Benefits Paid sick time Ability to commute relocate Kochi M G Road Kochi Kerala Reliably commute or planning to relocate before starting work Required Application Question s Why we should select you What s your expected salary per month Are you from Kochi Are you introvert or extrovert Do you have a personal laptop with you How is your English Communication Skill How many years minimum you can stay with the company Your Contact Number Number should be available to accept the calls Do you like doing video presentations and conducting virtual or in-person interviews with clients Work Location In person

📌 Junior Administrator (Kerala)
🏢 Cyber Kings India
📍 Kerala