Country Region IN Requisition ID 31509 Work Model Position Type Salary Range Location INDIA - BENGALURU - BIRLASOFT OFFICE Title Salesforce LWC - Sr Lead Description Area s of responsibility Empowered By Innovation Birlasoft a global leader at the forefront of Cloud AI and Digital technologies seamlessly blends domain expertise with enterprise solutions The company s consultative and design-thinking approach empowers societies worldwide enhancing the efficiency and productivity of businesses As part of the multibillion-dollar diversified CKA Birla Group Birlasoft with its 12 000 professionals is committed to continuing the Group s 170-year heritage of building sustainable communities Role Salesforce LWC - Sr Lead Location Bangalore Chennai Pune Mumbai Noida Experience 7-10 years Shift Afternoon Flexible Responsibilities include the following Troubleshoot and resolve technical issues in Salesforce Applications which includes Salesforce LWC Salesforce Configurations Apex Triggers Flows and integrations Provide customer service and support to ensure a positive customer experience Utilize technical expertise to quickly identify and resolve complex problems Document and track customer issues providing regular updates and resolutions Continuously strive to improve processes and procedures for better customer support Update Salesforce products and features based on latest releases Communicate effectively with customers to understand their needs and provide timely resolutions Work in a fast-paced workplace and handle multiple tasks simultaneously Valent USA and VBS Salesforce Applications Proactively monitor systems and identify potential issues before they impact customers Troubleshoot bugs or issues Work on quick win development activities that includes appexchange products installation and support Docusign SurveyMonkey Gamification apps business process updates reports and dashboards and set up DevOps Center Partner Portal Experience Cloud experience CRMA is a plus
📌 Salesforce Lwc - Sr Lead (Karnataka)
🏢 Birlasoft
📍 Karnataka
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