Job description We are seeking a proactive Client Relations Executive to join our team The ideal candidate will have at least 1 year of experience in client servicing This role involves maintaining strong client relationships managing follow-ups coordinating with internal teams and ensuring overall client satisfaction Key Responsibilities Client Follow-up Communication Conduct regular follow-ups with existing and potential clients Manage inquiries and provide timely responses to client queries Current Enquiry Coordination Follow up on new client enquiries Collaborate with the Operations team to schedule and coordinate assessments for new clients Client Satisfaction Feedback Enquire and log client complaints ensure they are routed to the right teams for resolution Conduct Client Satisfaction CSAT surveys and report findings for continuous improvement Internal Collaboration Act as a liaison between clients and internal teams Operations Finance to ensure smooth communication and service delivery Documentation Reporting Maintain accurate records of all client interactions complaints and feedbacks Generate periodic reports for management on client engagement and satisfaction levels Requirements We are looking for female candidates only Master s degree in MSW Minimum 1 year of relevant experience in Hospital client relations customer service or account management Strong interpersonal and communication skills written and verbal in malayalam and english is mandatory Excellent follow-up and coordination abilities Ability to handle client concerns professionally and empathetically Job Type Full-time Pay 18 000 00 - 25 000 00 per month