Job Title Dispatch Executive Location Delhi Warehouse 430 sq ft facility E2 Plot No 4 Jhandewalan Extension Near Metro Station Gate No 2 New Delhi - 110055 Department Operations Reports To Warehouse Manager Salary Range Upto 25k Based on relevant experience technical proficiency and past operational performance Working Days Monday-Saturday 6 days week 10 00 AM - 8 00 PM Position Overview We are looking for a Dispatch Executive to manage daily order dispatch operations including packing labeling courier coordination and shipment tracking The role requires accuracy speed and attention to detail to ensure timely and error-free customer deliveries Key Responsibilities 1 Order Dispatch Processing Pick and pack customer orders as per order list Ensure packaging quality standards are followed to avoid damage in transit Generate shipping labels and attach them correctly on parcels Maintain daily dispatch volume accuracy and timelines 2 Courier Logistics Coordination Coordinate daily courier pickups with service providers Share pickup schedules and ensure timely handover of parcels Track all dispatched orders and update system records accordingly Support in resolving courier-related issues like delays returns and failed deliveries 3 Documentation System Updates Update all dispatch-related data in the inventory order platform Zoho Airtable or Unicommerce Maintain a dispatch register including inward outward entries Prepare and maintain shipment manifests and courier handover sheets 4 Returns Replacement Handling Receive returned parcels and inspect them as per checklist Update stock status in the system after verification Coordinate replacement shipments if required 5 Operational Compliance Follow SOPs for packing barcode scanning and labeling Maintain cleanliness and safety in the dispatch zone Report missing stock incorrect orders or operational concerns immediately Required Qualifications Education Higher Secondary 12th pass minimum Experience 1-2 years experience in dispatch logistics courier handling warehouse operations or e-commerce preferred Technical Skills Basic knowledge of inventory or order management software Experience using shipping label portals Delhivery Bluedart Shiprocket Amazon etc is a plus Basic MS Excel and barcode scanner familiarity Core Competencies Strong attention to detail and accuracy Ability to work in a fast-paced workplace Good time management and multitasking ability Basic communication skills Hindi mandatory simple English preferred Reliability and discipline in following daily operational routines Performance Indicators KPIs Dispatch Accuracy 98 Packing Quality Compliance 100 On-time Dispatch Rate 95 Mis-shipments or repeated errors Zero tolerance What We Offer Stable and structured operational role Growth opportunity to inventory or warehouse roles Training on systems courier platforms and warehouse processes Work in a fast-growing publishing ecosystem What We Offer Structured training in warehouse operations Opportunity to grow into senior operational roles Stable role in a quick-growing publishing company Work environment with clear SOPs and performance structure Performance Expectations Order accuracy 98 On-time dispatch 95 Inventory record compliance 99 Zero repeated packing handling errors Job Type Full-time Pay 15 000 00 - 22 000 00 per month Benefits Leave encashment Work Location In person

📌 Dispatch Executive (New Delhi)
🏢 BookLeaf Publishing
📍 New Delhi