Key Responsibilities Lead motivate and support a telesales team to achieve conversion and revenue targets Monitor daily KPIs including conversion rate call quality daily connects and productivity Conduct coaching training and performance reviews to improve sales skills and cultural sensitivity Ensure high-quality member interactions with empathy and adherence to Shaadi com guidelines Handle escalations resolve member concerns and maintain compliance with data privacy standards Track sales trends share insights with management and ensure CRM accuracy Prepare daily weekly reports manage team schedules and maintain operational discipline Key KPIs for Success Conversion Rate Revenue Achievement Average Revenue per Advisor ARPA Daily Connects Lead Utilization Call Quality Member Satisfaction CSAT Compliance CRM Hygiene Team Target Achievement Coaching Effectiveness Qualifications 5-7 years of telesales call-centre experience with at least 2 year in a team leader role Strong communication skills in English and Hindi regional languages are a plus Experience in consultative selling subscription sales or consumer services preferred Ability to coach influence and manage performance in a fast-paced environment Job Type Full time Pay 600 000 00 - 750 000 00 per year Work Location In person

📌 Sales Team Leader (Gujarat)
🏢 Hiring Maverick
📍 Gujarat