Job Title Team Leader Department UK Outbound Sales Lead Generation Shift Timing 2 30 PM - 11 30 PM UK Shift Location Add your location Experience Required 1-3 years Minimum 1 year as TL in Outbound International Process preferred Key Responsibilities Lead and manage a team of 12-15 agents in the UK outbound sales process Drive the team to achieve daily weekly and monthly sales and lead targets Ensure agents are closing sales effectively and following proper pitch flow Guide agents on how to collect and verify customer payment details securely as per company policy compliance Monitor calls to ensure quality compliance and accurate payment information handling Provide coaching mentoring and performance feedback to improve conversion rates Maintain floor discipline attendance shrinkage control and real-time monitoring Prepare performance conversion and attendance reports Conduct regular training sessions for sales techniques objection handling and secure payment handling Handle escalations and support agents with high-value closures Motivate the team and maintain a high-energy sales environment Required Skills Qualifications Experience in UK Outbound or International Sales calling process Solid ability to close deals and train agents on closing techniques Knowledge of payment collection processes verifying details and maintaining customer trust Excellent spoken and written English communication Strong team management and leadership skills Target-driven with strong sales orientation Proficient in MS Excel reporting and data analysis Good problem-solving and decision-making abilities Job Types Full-time Permanent Pay 18 000 00 - 25 000 00 per month Benefits Flexible schedule Leave encashment Paid sick time Work Location In person

📌 Sales Team Leader (West Bengal)
🏢 NMB Sales & Technology
📍 West Bengal