Customer Support Executive Job Type Full-Time 6 Days Working Rotational Week Off Shift Timings For Female Candidates Between 8 00 AM to 8 00 PM For Male Candidates Between 8 00 AM to 12 00 AM Midnight Day rotational shifts Qualification Any Graduate Fresher or Experienced candidates are welcome Language Requirements Fluency in English is mandatory Hindi is compulsory Good communication skills are essential Assessment Criteria Versant Level 4 voice assessment Job Responsibilities Handle inbound and outbound customer calls related to fraud risk management Verify suspicious activities or transactions reported on customer accounts Record and document customer interactions accurately in the system Provide timely and effective resolutions to customer issues Escalate unresolved or complex issues to the appropriate department Follow standard operating procedures and ensure compliance with Flipkart s fraud policies Key Skills Excellent verbal communication Customer-centric attitude Ability to manage stressful situations calmly Rapid learner and adaptable to process changes Basic computer skills Additional Details 100 openings Immediate joiners preferred Job Type Full-time Pay 12 000 00 - 21 000 00 per month Benefits Provident Fund Ability to commute relocate Bangalore Karnataka Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Location Bangalore Karnataka Required Work Location In person