Front Office Executive Roles Responsibilities 1 Guest Relations Customer Service Welcome and greet guests in a warm and professional manner Provide prompt check-in and check-out services Handle guest requests inquiries and complaints efficiently and courteously Maintain a high standard of guest satisfaction and hospitality 2 Reservations Bookings Manage room reservations through phone email and online portals Update booking records and ensure room availability is accurate in the system Coordinate with travel agents or corporate clients for group bookings 3 Front Desk Operations Answer telephone calls and redirect them as necessary Maintain the reception area in a clean and orderly manner Monitor lobby activity and maintain guest confidentiality Issue room keys and process payments 4 Coordination Communication Liaise with housekeeping maintenance and other departments to ensure smooth operations Provide information about hotel services local attractions and directions Inform guests of hotel rules policies and emergency procedures 5 Administrative Reporting Maintain daily logs occupancy reports and guest records Process invoices receipts and other financial transactions at the front desk Assist in night audits or shift handovers as required Handle and record lost-and-found items 6 Technology Systems Operate hotel management software PMS for reservations billing and guest services Use email messaging tools and phone systems to communicate efficiently 7 Professionalism Appearance Uphold the hotel s brand image with appropriate grooming dress code and demeanor Follow standard operating procedures SOPs and maintain confidentiality and discretion at all times Job Type Full-time Pay 18 000 00 - 23 000 00 per month Advantages Health insurance Provident Fund Work Location In person

📌 Front Office Executive - Hotel (Karnataka)
🏢 ISKCON Bangalore (Hare Krishna Hill)
📍 Karnataka