Customer Service - Back Office Service Sales Chat Process Location Ahmedabad Overview We are seeking highly motivated individuals to join our Back Office Customer Service team The role involves managing customer interactions through chat ensuring timely resolution and supporting both service and sales functions Candidates must possess robust written communication skills and the ability to deliver accurate grammatically correct responses Key Responsibilities Handle customer queries efficiently through chat-based communication Provide accurate clear and professional written resolutions Support both service-related and sales-related customer requests Maintain service quality adherence and productivity standards Document interactions and update internal systems as required Collaborate with internal teams to ensure seamless customer support Requirements Freshers and experienced candidates are welcome Excellent written English communication skills C1 level No grammatical errors in written responses Educational qualification 10 3 Diploma HSC Any Graduate Basic computer literacy and typing proficiency Willingness to work in 24 7 rotational shifts Strong problem-solving ability and attention to detail Benefits 25 000 - 30 000 CTC 5 Days Working rotational weekly offs Night shift allowance One-way cab facility provided PF Insurance and Gratuity Growth-oriented supportive and employee-friendly work culture Additional Requirements Candidates must demonstrate excellent written communication skills in English C1 level Strong focus on accuracy tone and grammatical correctness Job Type Full-time Pay 25 000 00 - 30 000 00 per month Work Location In person

📌 Customer Service Assistant (Gujarat)
🏢 RayVaan Solutions
📍 Gujarat