Key Responsibilities Oversee the daily operations of the front office including reception reservations and guest services Ensure a high standard of guest satisfaction and handle guest complaints professionally Manage and train front office staff prepare duty rosters and ensure smooth shift operations Maintain records reports and budgets for the front office department Coordinate with other departments to ensure seamless guest experiences Monitor room availability rates and revenue optimization Implement and follow hotel policies and standard operating procedures Qualifications Skills Bachelor s degree diploma in Hotel Management or related field Minimum 1 years of experience in front office operations preferably in a supervisory role Strong communication leadership and problem-solving skills Proficiency in hotel management software and MS Office Fluency in English and Malayalam preferred Job Type Full time Pay 10 000 00 - 15 000 00 per month Benefits Food provided Work Location In person

📌 Front Office Executive (Kerala)
🏢 Nexstay Hotels & Resorts
📍 Kerala